Upgraded Homely: 2 years' Connect Pro now included

Smarter installs start here! Every Homely now comes with 2 years’ Connect Pro access for installers. 

This gives you access to:

  • a single dashboard for all your installations
  • detailed insights by system
  • live and historical data
  • remote parameter changes.
 
Whether providing remote customer service or checking in on new installs, Connect Pro provides the tools installers need to act fast, solve problems early, and reduce unnecessary callouts.

How does the upgrade work?

It’s simple. Every Homely installed from 30th June 2025 will have Connect Pro access as standard for 2 years from install date. As a thank you to installers who’ve already subscribed to Connect Pro, we’re adding an extra 2 years’ access to all existing installs. 

After the 2 years are up, we’ll get in touch and offer the option to extend access via an annual subscription. As part of making this exciting upgrade to Homely, we’ve also updated our pricing – more details on this are available from your distributor.

Tell me more about Connect Pro

Absolutely! Here’s a quick run-through the main features.

Single dashboard

Get a bird’s eye view of all your installs – regardless of brand – and see at glance which sites need your attention.

Detailed insights

Review live temperatures, set points, homeowner schedules, and detailed heat pump model data – all in one interface.

Remote adjustments

Make changes to system settings from your desk, not the driveway.

Save time and get rid of unnecessary site visits (supported brands include Midea, Worcester Bosch, Airwell, Clivet, Riello, Ebac and Ideal)

You can change heat pump details including Model number, DHW Tank Size, DHW Tank Booster and you can change Zone details including Zone Name, Heat Emitters and Flow Temperature (Min & Max).

Find out more in our parameter changes article.

Installer-only, customer-first

It’s important to note: Connect Pro is only available to registered installers. Customers don’t have access, so installers stay in control of all settings, insights and diagnostics. This helps avoid misconfigurations and ensures a professional, supported experience for the homeowner.

Ready to get started?

Log into your Connect Pro account here or using the button at the top of the page to explore the features in more detail. With Connect Pro you’ll deliver smarter installs, save time and build longer lasting customer relationships.